As part of the Design Center program at the Cleveland Institute of Art, two other designers and I worked with University Hospitals on a method to simplify the surgery process.
This project included visiting the hospital's surgery wing and walking through a simulated experience of signing-in as a surgery patient. We also looked closely at the line of communication with support persons (family and friends) that come to wait for the patients during operation.
The result involved concepting on products that could potentially ease some of the tensions surround this experience. Concepts included easier ways of signing-in, better notification for support persons, and more accessible information kiosks.